Poised to ensure that businesses enjoy uninterrupted and seamless synergy with its targets irrespective of geographical locations, renowned business ideas and IT creative solution providers, Isurf Consulting has announced an innovative contact center solution aimed at making contact centers a power house.
Known as Unified Business Communications (UBC), the technology is a customer interaction center that will give your contact center a single IP communications platform, offered as a hosted service, that’s both innovative and agile.
Alexandar Kalu, spokesperson for Isurf Consulting noted that the new technology introduced by his firm will ensure ease of interaction between Customer Service Representatives and organization’s most critical stakeholders whilst helping it improve performance.
“Our contact center solution is innovative and its all-in-one, open standards architecture for multi-channel interactions as well as SIP and VoIP. It is also agile in its unified application suite for every aspect of the customer experience in that you get everything required in a contact center solution to improve performance throughout your operation” he said.
He said that the new business solution as innovative as it is covers all contact center types including; inbound and out bound contact centers, customer service, enterprise contact centers and help desk support.
He said that Isurf Consulting is an Information technology Consulting Services company that specializes in delivering technology solutions to meet the needs of its clients by providing holistic business solutions for improved overall business performance. “We provide expert, objective advice to help solve complex business and technology challenges” he concluded.